Privacy Policy

Last updated: July 18, 2026

This Privacy Policy explains how PlayMaker Circle, operated by Elite Tech Global Solutions ("ETGS", "we", "us", or "our"), collects, uses, and shares information when you use our mobile apps, website, and related services (the "Service").

1) Information We Collect

• Account information: name, email, username, role, profile fields, account identifiers, and authentication records.
• Sports and organization information: teams, rosters, schedules, attendance, availability, training assignments, performance information, playbooks, and guardian, coach, trainer, or organization relationships.
• Communications and safety information: messages, reports, blocked-user records, moderation actions, and support requests.
• Media and files: profile photos and photos, videos, or documents you choose to capture or upload.
• Device and technical information: device type, platform, push-notification token, IP-derived network information, app activity, crash data, diagnostics, and service logs.
• Advertising information: limited device and ad-interaction information processed by Google Mobile Ads when ads are shown. We request non-personalized ads. Ads are not shown to Player accounts.
• Payment information: subscription status, Stripe customer and subscription identifiers, and transaction records. We do not receive full payment-card numbers.

2) How We Use Information

• To provide and maintain the Service.
• To authenticate users and enforce permissions.
• To store and deliver your content and media.
• To process subscriptions and payments.
• To deliver notifications, communications, and account support.
• To display and measure non-personalized advertising on eligible adult-role accounts.
• To investigate reports, prevent abuse, and protect users.
• To improve reliability, security, and user experience.

3) Children and Family Accounts

PlayMaker Circle is used in youth sports. A parent or legal guardian should create or supervise an account for a child who is not old enough to consent to data processing in their location. Player accounts do not receive advertising. Parents and guardians may contact us to review, correct, or delete a child's information. The Service is not intended for a child to use independently where parental consent is legally required.

4) Payments

Payments are processed by Stripe. We do not store full payment card numbers on our servers. Digital purchases are offered through our website; mobile apps recognize access associated with the signed-in account.

5) Service Providers and Disclosures

We use service providers to operate the Service, including Supabase (authentication, database, functions, and storage), Stripe (payments and billing), Expo (app updates and push notifications), Sentry (crash and performance diagnostics), Google Mobile Ads (non-personalized ads on eligible accounts), and communications or video providers used by enabled app features. These providers process information under their own terms and privacy commitments. We may also disclose information when required by law, to protect users or the Service, or as part of a business transfer. We do not sell personal information.

6) Data Retention

We retain account and user content while an account is active and as needed to provide the Service. We may retain limited records after deletion when required for security, fraud prevention, payment reconciliation, legal compliance, dispute resolution, or backup rotation. Safety reports and transaction records may be retained longer where reasonably necessary.

7) Security and International Processing

We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure. Our providers may process information in the United States and other countries where they operate.

8) Your Choices and Rights

You may update profile information in the app, manage notification permissions in device settings, block or report users where available, and delete your account from Settings. You may also request access, correction, deletion, or other rights available in your location by contacting us. See our account deletion instructions.

9) Changes

We may update this policy as the Service changes. We will update the date above and provide additional notice when required.

10) Contact

For privacy questions or requests, contact us at: support@playmakercircle.com